Your Data-Driven Newcastle Digital Marketing Agency. We Get Clear, Measurable Results

Your Newcastle Agency for SEO, PPC & Google Ads

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How our clients describe their experience.

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Beverly Fidler

Classic Blinds & Shutters

5/5

I’ve worked closely with Firewire Digital Marketing Agency for close to 3 years and they have become an important part of our digital marketing team. They bring a positive approach to all digital challenges, very solution orientated, thoughtful and considered. Highly recommend.

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Beau Adams

HCB Solar

5/5

The Firewire Digital team have been amazing right from our first contact. They have taken over improving our websites SEO, looking after our Google Ads and Facebook Ads and we couldn’t be happier. Excellent value, a pleasure to deal with, hard working and very professional. I’d feel very comfortable recommending Firewire Digital.

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Gail Whipper

Whipper Recruitment

5/5

The Firewire team have been outstanding to work with. Their approach goes above and beyond the normal digital marketing agency. They are there to back you and provide thorough reports you can use to increase awareness of your business. This small team of experts offers big value to any small or large business.

CLIENTS INCLUDE

A Proven Growth Track Record.

34:1 Google Ads ROAS

+276% organic leads

+258% organic leads

The Springs Google Ads campaign achieved an average ROAS 10:1, with one campaign targeting Wedding leads achieving a 34:1 Return on Ad Spend.

Hunter Bathroom Renovations achieved multiple #1 positions for key search terms using a dedicated SEO strategy. The result was a substantial 276% growth in organic leads year on year.

Over a 6 month period HCB Solar have overhauled their SEO game and achieved a massive increase in organic leads of 258%.

A Proven Track Record.

34:1 Google Ads ROAS

The Springs Google Ads campaign for achieved an average ROAS 10:1. One campaign targeting Wedding leads achieved 34:1 Return on Ad Spend.

+276% organic leads

Hunter Bathroom Renovations achieved multiple #1 positions for key search terms using a dedicated SEO strategy. The result was a substantial 276% growth in organic leads year on year.

+258% organic leads

Over a 6 month period HCB Solar have overhauled their SEO game and achieved an increase in organic leads of 258%.

Digital Marketing Services

Newcastle Digital Marketing Services. We deliver digital marketing that generates year on year growth. We take pride in building long lasting relationships with our clients and being the chosen agency of so many.

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SEO Services

Increase your revenue with organic growth from SEO. Rank for the terms that matter to your business.

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Google Ads

Take advantage of Google Ads campaigns and watch your bottom line surge. No wasted money here, only fast ROI.

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UX & Website Design

Give your business the best chance to convert sales with a optimised website. Built to convert.

Firewire Digital Marketing Report on Laptop

Data-Driven Processes To Continuously Improve Your SEO & PPC Campaigns

Integrated digital marketing campaigns, driven by data and specialist marketing expertise. We deliver digital marketing services that accelerate growth and provide a real return on investment.

Our Case Studies

We've helped businesses across Australia grow using digital marketing. But don’t take our word for it. We’ll let the numbers do the talking.

+54% Organic Leads Increase Over 6 Months

Classic Blinds & Shutters achieved an increase of 54% organic leads over a period of 6 months.

Google Ads ROAS 12:1

Targeting Australia & United States via Google Search Ads, Modelers Central campaign achieved an average ROAS 12:1.

641% Organic Traffic Increase

Over the course of 6 months, Hunter Coast Painting have increased organic traffic over 600% through SEO.

+147% Organic Traffic YoY

Through technical SEO corrections and a solid content strategy, Cavallino Motorsport have seen an increase of 147% year over year in organic traffic.

54% Organic Leads Increase Over 6 Months For Classic Blinds & Shutters

Google Ads ROAS 12:1 For Modelers Central

641% Organic Traffic Increase For Hunter Coast Painting

+147% Organic Traffic YoY For Cavallino Motorsport

The Firewire Blog

Find out the latest digital strategies straight from the experts leading Firewire Digital.

Frequently asked questions

Digital marketing is the act of promoting or selling products and services through digital channels such as websites, search engines, search marketing, social media and mobile. Marketing activity is a key component to the success of your business. You can have an unbelievable product or offer fantastic service, but if nobody knows about it, you have limited ability to prosper. 

According to the Australian Bureau of Statistics, 87% of Australians are internet users. With this increasing as the year's progress, there has never been a more vital time to be active in front of your potential customers.  

There are many digital marketing strategies that businesses can undertake. One of the areas that everyone wants to dominate in is search engine optimisation (SEO). SEO is the process of optimising your website in order to grow the online visibility of your website in search engines such as Google & Bing. At its core SEO has the goal to drive more visitors to your website when they are searching for products, services or information regarding your business.  

Search engine marketing or pay per click (PPC), is a tactic to drive traffic to your website from search engines. As the name suggests, you only pay when your ad is clicked. Google Adwords is one example, here you can secure space at the top of Google’s search engine results by ‘bidding’ on the keywords you want to appear for. With 94.7% of Australian’s choosing to use Google as their search engine of choice, Adwords offers a huge market to tap into. Overall, PPC ads are extremely flexible, visible and can be extremely effective for businesses of all sizes. 

Social media advertising is another huge growth channel. According to Sensis -  Almost eight in 10 people or 79% of Australian’s use social media. As of July 2019, 15 million Australian’s used Facebook, 15 million used Youtube, 9 million used Instagram, and 5.5 million used Linkedin. Social media platforms have adopted PPC advertising channels. Businesses have the ability to place advertisements directly in the feed of their target audience. So if you know your target market is on social media, this digital marketing channel can be a very profitable revenue source.  

At the heart of all digital marketing is great content. Content marketing is more than just writing a blog post. It refers to any creation and promotion of content for your users. You have probably heard of the phrase, ‘content is king?’, yet we don’t believe this to be strictly true. Content for content's sake is utterly useless, the content has to be quality to provide any value. Offering content that provides value to your audience is the key. Content marketing is an ongoing investment. It shouldn’t be seen solely as a way to generate sales, but more so about engaging and educating your audience to build brand recognition and trust. 

Don’t worry - we haven’t forgotten about email marketing. Despite being around for more than two decades, email marketing is still crazy effective. According to Hubspot, email marketing generates $38 for every $1 spent, which is an astounding 3,800% ROI. The best email marketing campaigns are engaging and provide informative content. If you provide value to your audience, you can build brand trust and loyalty. 

These are just a handful of the different digital marketing options available to your business. Implement these digital strategies to boost your online visibility and engage with your target audience. If you only take one thing away from this remember - quality digital marketing benefits you and your target audience. 

In simple terms, digital marketing enables you to reach a huge audience in a way that is both cost-effective and measurable. When done right, digital marketing has the capacity to transform your business, increased leads, increased sales, increased revenue. In 2019, globally there are 4.39 billion people that are internet users. Within Australia, the number of online shoppers is 20.3 million. In 2018, Australias spent 28.6 billion dollars online. Digital marketing has the ability to access this market in a cost-effective way for your business.  

It isn’t all about online shopping though, according to Google 4 out of 5 consumers use search engines to find out local information. Amazingly, 76 per cent of people who search on their mobiles for something nearby visits a business within a day. Even more staggering, 28 per cent of these searches result in a purchase from the nearby business. Whether you are a local service area business, a bricks and mortar shop or an e-commerce store, you have no option but to acknowledge the importance of digital marketing. 

Still not convinced of the need for your business to be online? There are many other benefits to digital marketing including:

  • Access to an enormous pool of potential customers, locally, nationally and globally. 
  • Ability to interact in real-time with your customers.
  • When compared to traditional marketing methods, marketing online is extremely cost-effective.
  • Digital channels can help you convert new buyers quickly with low barriers to conversions.
  • Create awareness and engagement with your business before and after-sale.
  • Enables happy customers of your business to share their love of your business to others through recommendations and reviews.
  • All digital marketing channels are highly customisable. The opportunities are endless.
  • The ability to A/B split test almost every aspect, means you get the best ROI possible.

The ability to customise and change direction in digital marketing is one of its true strengths. No longer do you have to print 10,000 flyers for maildrop and be stuck with the prices or messaging. Unhappy with the messaging in Google Ads? You can change it immediately. The wonderful thing about digital marketing is you can track and change your strategy based on what is actually working. The ability to refine and adapt to marketing conditions means you can really drive growth for your business. 

No longer is it the 1960’s, with online marketing you can track everything involved with your marketing efforts. Want to know how many times your PPC Advertising was shown? Tick. Want to know how many website visitors went to a specific page? Tick. This access an almost infinite amount of data enables us to deliver more relevant, targeted digital campaigns to your target audience. The ongoing revision of the data and insights gained allows you to avoid wasting money and focus your energy on avenues that provide the best ROI for your budget.

If looking for examples of what digital marketing can do for your business, our case studies are a wonderful resource. Find out how Classic Blinds & Shutters undertook SEO & Google Adwords to increase digital revenue by 150%. Learn how Modelers Central re-positioned their e-commerce website to capture a global audience leading to an increase in organic website visits of 500% within 18 months and a PPC ROI of 1:10.  

These businesses all have one thing in common, they recognised that digital marketing was key to the ongoing success of their business. It would be foolish to say that all digital marketing strategies work for all businesses. This is just simply not the case. However, with the right strategies all businesses have the ability to increase leads, sales and revenue with online marketing. 

Digital marketing is forever changing, in 2016 alone Google made over 1,600 improvements to search engine algorithm. You need the best digital marketing guidance to achieve ongoing success. Our team at Firewire Digital stay on top of the ever-changing digital landscape so you don’t have to.

You know you want some help with marketing your business online, but how do you go about choosing the best digital marketing agency for your needs? Before you even begin the process, you should assess the actual needs of your company. Take some time to consider what you want to achieve through investing in digital marketing. You must have a clear vision of how you want the partnership to work.

With many different areas of digital marketing available, make sure you have a clear idea of what area you want to seek assistance with. That might be to increase your Google rankings, improve your website conversions or to grow a revenue stream. Whatever your reason, you must define them clearly before beginning to search for a marketing agency partner.

Before approaching an agency considering asking yourself these questions:

  • What is your budget?
  • What goals are your trying to achieve?
  • What digital marketing skills do your team already have? 

Considering these questions will help you have a clear idea of what you require. Once you have these answered, you can begin to identify the specific requirements your business has.

Now you have decided on your digital marketing needs, which agency do you pick? There are many reputable digital marketing agencies that do fantastic work. Equally, there are many that are not, offering the world, pocketing your money and never delivering real results. As this is not the situation you want to find yourself in, it is essential to do your homework to weed out the low-quality companies. 

The best way to identify a quality digital marketing company is to find one that has a good track record. Well established agencies should be able to share past work with you and show you how they achieved its goals.

 The next thing to consider is the agencies expertise. If you require assistance with local SEO, you want the agency to be experts in that field. It will be no good to you if the agency is the best at social media advertising but has little clue on SEO. Ensure the agency can back up the skills they claim to have for your specific needs.  

Digital marketing is like any other professional industry, you tend to get what you pay for. You can quickly and easily filter out the low-quality agencies through price. Of course, cost is a serious consideration when it comes to your final decision, but it definitely shouldn’t be whoever is the cheapest. Rarely do you get the best value from the cheapest offering. There is a high chance the cheapest offering deliver low-quality results or none at all!

Instead of falling into the trap of low cost & low quality, ask the agency what you actually get for your money. They should be able to specify a breakdown of the costs either by per service or per hour. This can help you have the confidence in the agency that your money is not being wasted on low-quality service. 

Any digital marketing agency with a history of delivering quality services should have businesses that recommend their work. Testimonials on their website are great but the company controls their own website so there is always a question of legitimacy. For a more accurate picture consider researching into the Google reviews or Facebook recommendations of the agency. 

When you are looking around at different digital marketing agencies consider how they present themselves. If their website lacks professionalism, are they really going to be the best value for your company? A quality agencies website will explain exactly who they are, their expertise as well as demonstrate how they can help your business grow. 

Don’t rush into picking an marketing agency. This is an important strategic decision that will build and grow your business. You are relying on their digital expertise so you need to be able to trust them fully. An open and transparent relationship will achieve the best long term results. In the end, both the agency and your company will rely on each other to succeed with digital marketing.

Have you been avoiding thinking about digital marketing? Are all those digital jobs stuck on the ‘to-do’ list? Or that you will get onto it all once you are established a bit more. Businesses come up with all sorts of reasons to avoid having to progress their digital marketing. The problem is, potential customers are already online, looking for businesses like yours. If they can’t find you, guess what, they are finding your competitors. 

Simply sitting and waiting for customers to show up is not an effective marketing strategy. The reality in 2019 is people are online, your customers are searching for products and services. When someone has an interest in your business or brand, the first thing they are going to do is research it online. Often they are looking for reviews and see what other people are saying about your business. Why would you risk not controlling this messaging?

Often businesses believe they don’t have the time or money to be competitive. With so many different digital marketing strategies available, this couldn’t be further from the truth. Your customers expect to find you online, a website, a social media presence, reviews. Digital marketing is no longer an option for business, it is a necessity. 

Take a quick second and Google your competitors. You found them online didn’t you? For your business to be successful you have to at least be in the competition. If your potential customers are searching for a business like yours and are able to find your competitors but not yours, you have no chance. They can’t even consider you if they don’t know about you. The longer you postpone your digital marketing efforts, the further ahead your competitors.

If you have a more than a handful of staff, chances are you have asked yourself this. You know you need some help in the marketing department, either to take your business to the next level or simply take some responsibilities off your hands. There are a number of things a successful employee or agency would need to encompass.  

Firstly they will require a deep understanding of your businesses customer's profile and behavior. Most digital marketing activity ends up sounding like everyone else because businesses never really understand their audience. Your digital marketing needs to stand out and not just be another one in the crowd. 

Next, they will need to implement consistent processes. Too often we see ad hoc digital marketing, one blog post done every 4 months when it’s remembered or Facebook Ad done changed 3 times a year. Proper processes require documentation of systems and workflows that spell out the path to completing a task for your business. Do you have a 12 month social media strategy planned out? Do you have a process for getting graphic design completed? Who has control of the SEO process? Everything should be documented in your business.

You have invested money into your digital strategy, but you now need to track its success. Marketing tools like Google Analytics & Google Search Console are free, and every business should have them in their digital marketing toolset. Other tools like SEMrush, Ahrefs & Screaming Frog cost, yet can be invaluable to growing your business. With quality digital marketing tools behind your business, you should expect to hit your growth goals. 

Digital marketing is not a one size fits all, it takes time and experience to ensure the best for your company. Are you willing to invest time and money in someone to learn the ins and outs of your industry? Typically companies require in-house hires to be a jack of all trades, with Facebook advertising experience as well as SEO, & Google Adwords. Within an agency setting however, these roles are given more importance with each aspect being a specialty field in itself.  

Finding an individual to fulfill these different criteria is not easy. Have you ever seen a unicorn? That is what finding hire that is expert across all digital marketing is like. Hiring a quality Newcastle digital marketing agency can give you access to individual experts that can accelerate your growth. You don’t have to worry about hiring someone that can cover all the different aspects of digital marketing. There is a downside that you won’t be able to have direct oversight on every detail on a day to day basis. This risk is why who need to choose agency that you can trust, one that wants the best for your business every day, a business with a proven track record. 

We offer our digital marketing services across all business sizes. Our goal regardless of the size of your business is to see your business grow. While we are located in Newcastle, we provide our digital marketing services to businesses across Australia.

Members of our team have worked with companies of all sizes and industries. We have more than likely already worked with businesses just like yours. This means we have the experience necessary to drive growth for your business.

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Yes! Firewire Digital is proud to be one of only a few certified Google Partner in Newcastle.

Google Partners is Google’s program for digital marketing agencies to become certified as obtaining a certain level of knowledge of Google advertising platforms. To prove this knowledge Google requires us to pass various Google Ads product certification exams. Google Partner Certification represents that the agency has:

  • Passed Google Ads certification exams.
  • Consistently managed a high Google Ads spend.
  • Managed to obtain quality results for clients budget.

The long and the short of it – you have to earn Google Partner status. This is not something Google give out to low-quality agencies or freelancers.

Currently, there is no higher agency recognition for paid search than obtaining the Google Partner certification. We highly recommend you engage the services of a certified Google Partner for your Google Adwords campaign management.

Ready to work with us?

We’ve helped hundreds of businesses increase revenue through their websites – we can do the same for you.